Digital Adoption for Businesses
July 13, 2022

From Service to SaaS- How Tech Can Scale your Service Company

The Complete Guide to Saas and How It Can Scale Your Service Company

The Lifecycle of a Service Company

The service industry is a huge industry. As of 2010, it was the largest employer in the United States with more than 15 million people employed by it. It’s also the fastest growing industry in the world and is expected to grow to $10 trillion by 2020.

The service industry is made up of many different types of services including: healthcare, hospitality, retail, education, finance, and more. The lifecycle for a service company can be broken down into four stages that differ depending on what type of service company it is:

  1. startup stage where they need to focus on getting their product or service out there and making sure they have enough clients to sustain their business
  2. growth stage where they need to find new ways to expand their business by finding new customers

What is SaaS?

Software as a service or SaaS is an application that is hosted on a cloud and accessed over the internet. It can be provided through the web, mobile app, or desktop application.

SaaS is a model for delivering software that provides access to the software in real time. The user does not need to install any software on their device to use it. Due to be a piece of software, it takes no extra manpower to service more customers. It is an instantly replicable service. It is this nature of a SaaS company that allows it to scale and become highly profitable. But ultimately, like your service company, it is a service company- just one run by technology instead of human time-for-dollars.

The Challenge Faced by Service Companies

Service companies are facing a number of challenges. One of the most prominent ones is scalability. This is because they need to scale their services to meet the demands of their customers. The other challenge faced by service companies is time management. This is because they need to manage the time and resources properly so that they can provide quality services to their customers without compromising on anything. Switching to a SaaS model is a solution to the scalability problem.


How Do I Start Building My Own SaaS Solution?

Building an SaaS solution does not need to be a daunting task. Here are some basic steps to get you started.

  1. Determine your target market
  2. Identify the problem that you want to solve for your target market
  3. Develop a business plan with a timeline and set of deliverables
  4. Research and identify funding sources for your project
  5. Create a prototype of your application and test it with potential customers

As a service company, you’ll like have ideas as to what are the biggest problems/pains companies like yourself or customers like your customers experience. Most successful service-to-SaaS companies we know followed this model: solve your own problems or solve more of your customer’s problems.

Nonethless this can be a daunting task- for a step-by-step guide on how to do this, try our Day One tool. We’re also available for a discovery call strategy session and as a CTO for Hire so you do not need to find a technical co-founder.

Services-to-Saas Conversion Process

The conversion process from a service to Saas is not an easy one, and it can be difficult to determine the best strategy for your business.

There are many factors that need to be considered before choosing the best strategy for your business, but these steps should help you get on the right track.

  1. Define Your Goals: What is your goal for making this transformation? Is it to grow your company or improve customer retention?
  2. Determine Your Current Business Model: What are you doing now? Do you have a product or service that customers subscribe to on a monthly basis? Do you charge per transaction or by other metrics?
  3. Identify Your Customer Base: Who will likely use this new Saas product? Are they current customers of yours or businesses like yourself?

Conclusion: Why You Should Consider Building Your Own SaaS Solution in 2022

In the past few years, there has been a surge in the number of entrepreneurs who are building their own SaaS solutions, with record amounts of funding from investors already deployed this year. It is not surprising that this trend has continued in 2022.

There are a lot of reasons why you should consider building your own SaaS solution in 2022. The first reason is that it will be easy for you to start and fund your business with the help of numerous grants, the Canada Digital Adoption Program (CDAP), SR&ED, crowdfunding platforms, and an increasing amount of venture capital funds. Secondly, it will be much easier for you to find customers for your product because people are more open to using products from startups these days. Thirdly, if you build a successful Saas solution, you can have more control over your company’s future by not being limited to geography and time, but expanding into the realm of digital scalability and freedom.

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